Customers focus is to manage the business services provided by IT and not managing the IT management infrastructure. Xpertcare Managed Servcies provides customers with the expertise to ensure the maximum availablity and performance of their Tivoli investment. Catering for changes, upgrades and enhancements, Xpertcare Managed Services delivers the best return on investment for IT Infrastructure Management.
Our flexible XpertCare Support Services offerings enable customers to select an option that best suits their requirements, ranging from a 'virtual administrator' proactively monitoring your implementation on a daily basis, to providing business hours telephone support as and when you require it. The whole ethos of XpertCare Support is to provide a flexible approach to your support requirements.